Cyber Liability insurance
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What is Cyber Liability insurance?
Cyber Liability insurance is intended to cover financial losses (first party and third party) and legal costs from cyberattacks, data breaches, and other technology-related risks, covering businesses from losses resulting from cyber threats. Cyber policies can include cover for loss-mitigation expenses through to third-party damages and even ransom payments that threat actors may demand for your data.
Why do you need Cyber Liability insurance?
Consider the sensitive data that your business holds, then think for a moment about how your business would be affected if you experienced a data breach, virus or other cyberattack.
Cyber Liability insurance can help to cover your business for certain financial losses and expenses if this were to occur.
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Choose which cover you want, according to your business needs.
Search for your Business or Occupation to see your tailored cover.
Key features of Cyber Liability insurance from Zest Insurance
Our Cyber Liability insurance includes coverage such as*:
IT security and forensics costs
Covers investigating and resolving cyber incidents such as identifying breaches and remediating the cause.
This may also include hiring cyber security experts or computer forensics experts, and implementing security measures to restore and protect systems.
System damage and rectification cost
Encompasses expenses for repairing or replacing IT systems and compromised data due to a cyber incident, (e.g. software and hardware, recovering lost data, and ensuring system functionality).
These costs are vital for your business to swiftly resume operations and minimise downtime post-cyberattack or technical failure.
System business interruption
Payment for income lost during system downtime which restricts normal business activities. Cover includes lost revenue, ongoing expenses despite the interruption, and potential extra costs to restore operations.
This ensures financial recovery for your business during periods of halted or slowed operations due to cyber events.
Consequential reputational harm
Cover which compensates for financial losses stemming from decreased customer trust, lower sales, and lasting damage to the brand image of your business.
May cover expenses for public relations efforts to restore reputation and compensate for lost business opportunities and clients deterred by the incident.
Cyber extortion costs
This is for expenses dealing with threats like ransomware attacks. Coverage includes payments to end threats, negotiation costs, and professional services expenses.
It may cover investigating the incident and implementing preventive measures, ensuring effective handling and recovery from such threats.
Incident Response team
Additionally, Chubb has its own Cyber Security Incident Response team that can assist you as you become aware of an attack or breach.
* Please refer to the Zest Insurance policy documentation, underwritten by Chubb Insurance Australia Limited, for full details of cover!
First-party insurance covers the costs associated with responding to a cyber incident and the financial impact on your business for claims covered by the policy.
Third party insurance provides cover for the financial loss of others if they make a claim against your business for damages due to your cyber event which is covered by the policy.
Insure against the growing threat of cyberattacks and technology-related incidents.
19th June 2025
Cyber Liability
Small business owners often assume that cyber criminals target corporate organisations, so you might be surprised to hear that
three quarters of ransomware attacks are directed at small to medium enterprises (SMEs).
With this in mind, let's chat about something of vital importance: covering your business from the financial, operational, and reputational fallout of cyber incidents. Here are six key things you should know about cyber risk and cyber insurance, to keep your business safe from the ever-growing impact of cyberattacks:
1.
By getting a good grasp of these aspects of cyber risk and insurance, you can better shield your small business from the negative impacts of cyber incidents and technology-related risks. Stay safe out there!
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19th June 2025
Cyber Liability
If you're diving into the world of Professional Indemnity insurance for the first time, it’s easy to feel like you're navigating a maze of complex details and fine print. But fear not - understanding the key considerations can be simpler than you think and absolutely crucial for safeguarding your professional reputation. Let’s break down what you need to know to make a smart, informed decision that will keep you covered and confident in your business.
1. Know your coverage scope
Professional Indemnity insurance, also known as Errors and Omissions insurance, covers legal costs and damages from claims of professional negligence, errors, or omissions. For example, errors in data entry that led to providing incorrect advice, or failing to deliver promised services.
2. Check client contracts
Many clients are likely to require proof of Professional Indemnity insurance before doing business with you. Always review client contracts carefully to understand their insurance requirements and make sure your coverage meets their standards. In many cases, Professional Indemnity insurance is required by law and regulators may have specific levels of coverage required.
3. Keep track of your claims history
Your claims history can affect your premiums and coverage limits. Keep a detailed record of any claims or potential incidents. This information is crucial when applying for coverage and can affect the cost of your premiums and your ability to make a claim in the future.
4. Implement risk management practices
Reduce the chances of errors or omissions by implementing solid risk management practices. This includes thorough documentation of client interactions, quality control measures, staff training, and clear communication with clients about expectations and deliverables.
5. Consider coverage limits and deductibles
Think about the potential financial impact of a claim when selecting your coverage limits and deductibles. Higher coverage limits offer more protection but come with higher premiums. Conversely, higher deductibles lower your premiums but increase your out-of-pocket costs if you need to make a claim. Make sure to balance these factors based on your specific needs.
6. Understand tail coverage and retroactive dates
Professional indemnity policies provide cover on a “claims made” basis. This means that a policy must be valid at the time a claim is made against you to be considered for coverage under the policy. In many cases, a claim arising from an alleged wrongful act in your professional capacity may arise many months or years after the alleged wrongful act occurred (“longtail claims”). You should ensure that you have a valid policy to cover the longtail claims. Retroactive dates specify the date after which incidents or wrongful acts must occur in order to be covered under your professional indemnity policy. This date should be as early as possible to ensure that all your business activities are covered.
7. Review policy exclusions
Knowing what you are not covered for is just as important as knowing what you are covered for! Be sure to review policy exclusions to understand what types of claims aren’t covered. Common exclusions in Professional Indemnity policies can include fraud, criminal acts, intentional wrongdoing, bodily injury, and property damage. Knowing these limitations is vital, and you may need additional coverage to fill any gaps.
By understanding these key aspects of Professional Indemnity insurance, you can better protect your small business from potential liabilities and ensure you have the right coverage in place. Stay proactive and informed to keep your business secure and thriving!
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Cyber Liability
At Zest Insurance, we understand that running your own business can be full of excitement and challenges. We also appreciate that one of those challenges can be understanding Public and Product Liability insurance! It may feel like you're wading through a sea of complex terms and conditions, but don't worry - we're here to simplify it for you.
Let's dive into the key points you need to know to make sure your business is well-protected.
Understanding these aspects of Public and Product Liability insurance helps you safeguard your small business against potential liabilities and ensures you have the right coverage in place. This way, you can focus more on growing your business and less on worrying about what could go wrong.
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Cyber Liability
Running a small business means keeping an eye on many moving parts, from essential equipment to valuable inventory. Protecting and extending the life of these assets is crucial for smooth operations and financial stability. Here are six effective strategies to help you maintain and preserve your business contents.
1. Regular maintenance and upkeep
Regular maintenance is key to extending the life of your business equipment and furnishings. Create a maintenance schedule for all critical assets, including machinery, computers, office furniture, and other equipment. Regular servicing can prevent breakdowns and costly repairs. For example, keep office electronics like printers and computers clean and updated. Lubricate, calibrate, and inspect machinery for wear and tear. Keeping everything in top shape reduces the risk of unexpected failures and extends the lifespan of your assets.
2. Implement suitable storage solutions
How you store your business contents can significantly impact their longevity, so it’s well worth investing in proper storage solutions designed to protect your items from damage. Shelving units, climate-controlled storage rooms, and protective covers can help keep your inventory and equipment in good condition. It goes without saying that you should store perishable goods in appropriate refrigeration units, and keep delicate items in cushioned and stable environments to prevent damage. It’s easy for a busy office to get messy, so proper storage also includes organising your space to avoid clutter, which can lead to accidental damage or misplacement.
3. Train employees on handling procedures
If you have employees, they can play a vital role in maintaining the condition of your business contents. Provide thorough training on the correct handling, operation, and storage of equipment and inventory to prevent unnecessary damage. Post signage near equipment to reinforce instructions about proper usage. Train employees to lift heavy items properly to avoid damage and injury. Ensure they know how to use machinery and tools correctly to prevent misuse that could lead to breakdowns. Regular training sessions and reminders given at team meetings can reinforce these practices, ensuring everyone contributes to preserving assets.
4. Invest in quality equipment and supplies
While it may be tempting to cut costs by purchasing cheaper equipment and supplies, this can lead to higher expenses in the long run due to frequent replacements and repairs. Investing in high-quality items may have a higher upfront cost, but they typically offer better durability and performance. For example, buying a reliable brand of computers for your office can save you from frequent breakdowns and replacements. You may also wish to consider if buying an extended warranty at the time of product purchase is a good option for you. Using high-quality packaging materials can better protect your inventory during storage and transportation, reducing the risk of damage.
5. Monitor and control environmental conditions
Environmental factors such as temperature, humidity, and lighting can affect the longevity of your business contents. Monitor and control these conditions to create an optimal environment for your assets. Excessive humidity can cause corrosion in machinery and mould growth in inventory, while extreme temperatures can damage electronic equipment. Use climate control systems like air conditioning, dehumidifiers, and proper ventilation to maintain a stable environment. Additionally, control lighting to prevent fading and deterioration of items exposed to light over long periods. environment.
6. Hold suitable Business Contents insurance
Even with the best preventive measures, unforeseen events like fire, theft, or natural disasters can occur. Holding Business Contents insurance is essential for protecting your investment and ensuring quick recovery from such incidents. This insurance covers the cost of replacing or repairing damaged or stolen items, helping you avoid significant financial losses. It provides peace of mind, knowing your assets are protected against unexpected events. When choosing a policy, ensure it covers all critical contents of your business and consider specific risks associated with your industry or location.
Protecting and extending the life of your business contents is vital for maintaining smooth operations and financial health. Regular maintenance, proper storage, employee training, investing in quality items, environmental control, and holding Business Contents insurance are essential strategies to safeguard your assets. Implementing these measures helps reduce the risk of damage, minimise costs, and ensure your business continues to thrive.
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Consider the impact of a cyber incident
Here are some examples of potential Cyber Liability claims that illustrate how easily cyber incidents can impact small businesses**:
Bookkeeper
Ransomware attack encrypting critical financial data, including client records and payroll information, leading to business interruption and financial losses.
IT Consultant
An IT consultant’s own systems are hacked, providing the threat actors an easy gateway into the systems of the consultant’s clients too.
Casting Agency Service
Unauthorised access to databases containing personal information of models and actors, leading to potential identity theft or unauthorised use of personal data.
Conference and Event Organiser
Breach of customer payment information during online registration for events, leading to financial losses and reputational damage.
Disabilities Services Provider
Data breach exposing sensitive information of clients with disabilities, leading to regulatory fines and lawsuits for violations of privacy laws.
Marketing agency
Cyberattack targeting the organisation's website, resulting in website defacement, data theft, and disruption of online services through the agency’s digital client portal
Consumer Credit Reporting Service
Cyberattack targeting credit reporting databases, resulting in unauthorised access to consumer credit information and potential identity theft.
Bookkeeper
Ransomware attack encrypting critical financial data, including client records and payroll information, leading to business interruption and financial losses.
Casting Agency Service
Unauthorised access to databases containing personal information of models and actors, leading to potential identity theft or unauthorised use of personal data.
Disabilities Services Provider
Data breach exposing sensitive information of clients with disabilities, leading to regulatory fines and lawsuits for violations of privacy laws.
Consumer Credit Reporting Service
Cyberattack targeting credit reporting databases, resulting in unauthorised access to consumer credit information and potential identity theft.
IT Consultant
An IT consultant’s own systems are hacked, providing the threat actors an easy gateway into the systems of the consultant’s clients too.
Conference and Event Organiser
Breach of customer payment information during online registration for events, leading to financial losses and reputational damage.
Marketing Consultant
Cyberattack targeting the organisation's website, resulting in website defacement, data theft, and disruption of online services through the agency’s digital client portal
** These examples are hypothetical, based on the types of scenarios that could potentially lead to a Cyber Liability insurance claim for a small business. All claims are assessed by Chubb on a case-by-case basis and are subject to the terms, conditions, exclusions and limits of the Chubb Multipack Policy Wording.
Explore insurance for your small business
Search for your business or occupation to view relevant Zest Insurance cover.
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Choose which cover you want, according to your business needs.
Search for your Business or Occupation to see your tailored cover.