Tips and AdviceAdministrative and Support Services
4th August 2025
Essential coverage: key tips for small business owners navigating Public and Product Liability insuranceAt Zest Insurance, we understand that running your own business can be full of excitement and challenges. We also appreciate that one of those challenges can be understanding Public and Product Liability insurance! It may feel like you're wading through a sea of complex terms and conditions, but don't worry - we're here to simplify it for you. Let's dive into the key points you need to know to make sure your business is well-protected.
Coverage Scope: Public and Product Liability insurance is your shield against claims from third parties who suffer bodily injury or property damage because of your business operations. This coverage extends to incidents on your business premises or anywhere your business activities take place.
Contracts and agreements: It is common for contracts and agreements with clients, providers and suppliers, even your commercial lease agreement, to list this insurance as a requirement to cover any potential accidents or damages to the premises.
Coverage limits: When arranging your Public and Product Liability insurance, it's crucial to think about the right coverage limits for your business. This depends on your business's risks and liabilities, influenced by your business size, operations, and the types of clients or customers you serve. At Zest Insurance, we understand choosing the right coverage limits can be daunting, so our online platform gives suggestions on the coverage limits most commonly chosen by businesses that are comparable to yours.
Exclusions and limitations: All insurance policies have their exclusions and limitations, and Public and Product Liability insurance is no exception. Common exclusions can include intentional acts, paid advice (which needs Professional Indemnity insurance), gradual pollution, and certain contractual liabilities. Make sure you thoroughly review your policy so you know exactly what's covered.
Cost factors: The price of Public and Product Liability insurance varies based on factors like your business size, location, operations, claims history, and the coverage limits you choose.
Risk management practices: Implementing good risk management practices can reduce the chances of incidents leading to public and product liability claims. This includes keeping your premises safe, using proper signage, training employees well, and regularly inspecting equipment and facilities.
Claims process: If an incident occurs, knowing your claims process is crucial. Report incidents to your insurer promptly and cooperate with their investigation. Timely reporting and thorough documentation help speed up claim resolutions and minimise business disruptions.
Understanding these aspects of Public and Product Liability insurance helps you safeguard your small business against potential liabilities and ensures you have the right coverage in place. This way, you can focus more on growing your business and less on worrying about what could go wrong.
